To act as a frontline defender for NamPost and/or subsidiaries, responsible for monitoring, detecting, analysing, and mitigating threats while managing the full incident lifecycle- from triage and containment to investigating, recovering, and evidence handling. Working alongside the Vulnerability Analyst for exploited-vulnerability context and remediation tracking, the role ensures timely identification of incidents, effective response to limit impact, thorough root cause analysis, and implementation of measures to prevent recurrence. 

The Cyber Security Vulnerability Analyst safeguards NamPost and/or subsidiaries and operational environment by proactively identifying, assessing, and remediating vulnerabilities across infrastructure, applications, and cloud services, thereby protecting customer and financial data, ensuring the integrity of postal and banking systems, and maintain the availability of courier, logistics, and payment services. 

To lead and manage NamPost's Business Support Unit (BSU), aligning ICT functional services with business priorities and ensuring effective ICT service delivery, business user support, governance integration, data-driven improvement and change facilitation across all divisions.