Mail Services offer a broad range of products and services which includes domestic and International Mail Services. Conveyance of letters and parcels is done by Air for international and Surface for domestic.
Fast Mail Services
Priority Mail is accorded preferential treatment in processing and delivery and your mail can be delivered within one day.
Ordinary Letter Mail Services
This is a standard postal service within set delivery standards from the time of dispatch to arrival at the point of delivery.
Mail Delivery Standards
With the NamPost overnight Courier Services, your mail can be delivered in accordance to the following delivery standards if posted before 12h00:
- Within two (2) days in the same town.
- Within three (3) working days locally, within the country
- Within six (6) working days international. (pending on terms and conditions of transit partners and other postal services)
Postage Stamps and Pre-paid Envelopes
Postage stamps and pre-paid envelopes are available at all post offices at an affordable price.
Express Mail Service (EMS)
Express Mail Service is an affordable method to send and receive items to any destination internationally. The key features of the product are:
- 6 days delivery period (pending on terms and conditions of transit partners and other postal services)
- Traceable on the Postal Global Track and Trace
- Door Step Delivery.
The Service is designed for institutions that post over 100 or more domestic letters. Mail can be handed over at the Mail Center in Windhoek or over the counter at any post office.
Business Reply Services
The Business Reply Service (BRS) is a trusted direct response vehicle that improves consumer and business responses to your solicitations. BRS can make your direct marketing campaigns or surveys more effective by simplifying the reply process.
Available in envelope, leaflet and card format, Business Reply Service is an easy and sure way for your customers to reach you at no expense to them. You can use BRS to initiate customer service, request information, research the marketplace or to identify customer needs.
Once mailed, replies are sent directly back to your designated address and you pay for only the responses you receive.
Registered letter service is available for letters which need signature on delivery, contain valuable items or important documents, such as Passports, Certificates, Contracts of Agreements, Registration of New Business documents etc.
Pamphlet and Brochures Distributions
This is a convenient way to target messages to high-potential prospects and customers by advertising your products/services through leaflets, brochures, booklets, cards or catalogues.
This service includes unaddressed mail such as promotional catalogues or flyers, newspapers, trade samples, householder circulars, national election information booklets, auction information booklets, furniture promotional brochures, and so forth.
The service is available at a very low rate through all post boxes countrywide.
Hybrid Mail Service
The Hybrid Mail department offers integrated electronic mail management services at very economical rates in accordance with an agreed Service Level Agreement between NamPost and the Hybrid Mail Customer.