Shop global stores and ship to your country with MyUniversalShop. We are the experts at maximizing our members' savings on shipping and customs fees.
How it works
When a Post E Commerce Parcel arrives, you will be sent an SMS, E Mail or Parcel Notification advising you that you have a parcel on route. Follow the link from the SMS, E Mail or Parcel Notification that you have received and create your free account. When you create the account, you can indicate your preferred delivery address as well as add your Digital Address using the MyUniversalAddress system.
MyUniversalShop is now offering our customers a free and easy to use mobile system that will result in a more streamlined parcel delivery process, putting you first. As soon as a parcel is received, an sms, e mail or parcel notification will be sent, inviting you to sign up for free. From there, you will be taken through an automated online process allowing you to pay for Duties / Taxes, and choose whether to have your parcel delivered, or to book a time to collect from your nearest Post location for a small fee.
Please upload an invoice that clearly reflects the following
UNIQUE Invoice Number
Online Store Name or Logo
Description of items purchased
The Total Value of Invoice
MyUniversalShop will not be able to clear this parcel without it.
Make sure that your items dont requiring permits or are prohibited for import. Find out more.
You will then be sent a message on the day of the Booking to confirm collection times or delivery
At the Post Office
You will be sent a message confirming that your parcel has arrived at the Post Office and is ready for collection or delivery (depending on what you selected)
With online payments, no longer will you have to go into our postal location to pay Duties and Taxes before the parcel is processed and dispatched. Being able to select direct delivery or book a time to collect your parcel, from your mobile phone or desktop computer, ensures the best possible convenience. We will now be able to let you know exactly when your parcel will be delivered and remind you when to collect it from your closest Postal location.
When your parcel is shipped from the online store to your country. We will send you an SMS or Email with a link to www.myuniversalshop.com.
Step 2 - Upload PDF Invoice
Your order will appear in your customer portal. Upload the invoice for your product that you purchased and the store you bought it from. Your invoice must clearly show the value of your order and the product description.
Step 3 - Taxes and Duties
Once the order has cleared through customs you will be able to view your pro-forma invoice for taxes and duties that are due.
Step 4 - Delivery Options
There are 3 options for how you receive your parcel, along with the cost of each option.
Home or office delivery
Book a time to collect from your nearest post office
Collect at your convenience from your nearest post office
Step 5 - Parcel Collection
If you choose to book a time slot to collect your parcel, you will be offered date and time options.
You will have 10 days to collect your parcel.
Step 6 - Payment
Once you are happy with your options you can click continue and pay any fees due online at your convenience.
Please note: You will always be required to pay the order only from your unique costomer portal. We will never ask you to make a Bank Transfer or Cash Payment
Do you have a complaint or a simple enquiry? Use this portal to communicate with the relevant department and or branch.