Postal Services Products and Services

Customs Declarations

  • Customs declarations are regulated by the statues of the Universal Postal Union, Customs and Excise Act and the requirements of destination countries.
  • Customs Clearing Officials are on –site to speed up the clearing of you mail items.

Click here to go to the Universal Postal Union's website

Customs Documentations

  • Small parcel weighing up to 2 Kg with contents worth less than N$ 2000

- Attached dully completed CN22 green Customs stickers

  • Small parcel weighing up to 2 Kg with contents worth more than N$ 2000

- Attach customs forms appropriate to the country of destination, consult the postmaster for assistance.

  • Large Parcels

- Attach CN 23, CP 71 or PP4 as required for individual destinations.

  • Insurance

- There is no insurance option for international ordinary letter mail. Letter mail must be registered to qualify for Insurance.

  • Security of Items Conveyed By Post

- Questions of prevention and detection of offences against the postal service are handled within the framework of the Postal Security Action Group (PSAG).


No documentation is required for:

- Letters not containing merchandise such as aerogram, greet cards, and post cards.

Click here to download forms CN22 and CN23